Common Constructionline Questions we get asked

As a consultant we get asked alot of questions on the phone for people who think they are speaking to Constructionline Direct and not to us. Although we don’t know the answer to everything we do try to help.

1.    I can’t remember my login details?

• You will have registered with login details when you created your account. These will be your email address and the password you picked.
• If you have forgotten your details you can go Constructionline and request them to be reset.

2.    Can I register with Constructionline if I’m a new company?

• Constructionline require financial information for all companies but for new start ups you are able to submit a set of forecasted accounts with your application.

3.   Do I need to get Liability Insurance

• You will need insurance before you can complete your application. This will need to be in date.

4 .  I’ve got another certificate will that help with my constructionline application?

• If you have any of the SSIP certificates such as CHAS, you will be able to upload the certificate and you will not need to fill in the main Health & Safety Section.

5.   What are the fees i have to pay ?

• The fees for are based on your turnover and as you are signing up Construcionline will tell you what they are.

If you have any other Constructionline Questions or think we may be able to help you with your application get in touch with us today.

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Who are Seguro and why do we get confused with CHAS and Constructionline?

We get a number of calls on a daily basis from companies who are looking to speak to CHAS or Constructionline direct. We are a third party consultant that helps with CHAS and Constructionline applications. Our service is to assist companies that may not have the paperwork in place to show their competency with regards to Health & Safety.

Our web listings highlight our service as well as how we can assist you with your application.

Looking for products and services on the internet can be a minefield the best thing to do is to make sure you know who you want to contact and read the information before you click through and contact a company direct:

• Always read the link before you click on it.
• Check the url in the link to make sure it is the one you expect to contact.
• When you click and land on a web page make sure it is the company you are looking for, you will always see a logo and contact details.
• If your not sure phone the number instead of sending all your contact details to a company that might not be the one you want.

If you are looking to contact CHAS direct their number is 0208 545 3838 and Constructionline is 0844 892 0313

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Complimentary Safety Advisor Service

Here at Seguro we pride ourselves on adding value to our services. When we help our clients to achieve an accreditation we also provide them with a Safety Advisory service.

This is where we remain as their contact throughout the year of their accreditation to help them to:

• Implement the new documentation into their business
• Provide support ongoing should they need it.
• Provide off the shelf risk assessments and method statements should they be needed (bespoke ones are chargeable)
• Enable our clients to name us should they need to on PQQ documentation

The following accreditations are eligible (less than 5 employees)

• CHAS
• Safe Contractor
• Constructionline
• Exor
• Altius
• Avetta
• Builders Profile

If you are looking for any help in acquiring an accreditation and would like to take advantage of our complimentary service please get in touch on 0800 031 5404 or contact us

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Remote Competent Safety Advisor Vs Onsite Visiting

We often get asked the question about our Competent Safety Advisor Service to see what the benefits are compared to having someone employed onsite. The obvious one is cost, it is much more cost effective to have a remote competent person as a service, a service like ours starts from £50 per month compared to a full time salary.

Why use an outsourced service?

• We supply a comprehensive Health and Safety Management System
• We develop a bespoke company Health and Safety Policy for your business
• We work with you to develop a company employee handbook
• We develop an Environmental Policy specific to you
• We provide assistance in Accident Reporting to Enforcing Authorities/Accident Investigation
• We will liaison with Enforcing Authorities on your behalf

Ongoing support

• Access to telephone advice on an unlimited number of occasions
• Updates on any changes in Health and Safety legislation
• Access to over 80 risk assessments and various supporting documentation held on our website
• Yearly review of all documentation and revised documents issued
• Monthly newsletters giving you latest Health & Safety News as well as legislation updates.

With over 200 clients we provide a comprehensive service that is affordable and reliable so SME’s can have peace of mind that they are compliant with their legal obligations.

There are no hidden fees and we pride ourselves with having an 95% retention record year on year. You can see testimonials on our website or on Trust pilot which is an independent review platform.

If you would like to speak to us or get more information please get in touch.

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Manual Handling E-learning

In certain industries and workplaces employers have the legal obligation to ensure that their employees have access to knowledge and training for correct manual handling techniques. This is to ensure that employees are protected from the risk of injury through manual handling tasks in the workplace.

Why should i train my staff?

Not knowing the correct techniques and carrying out manual handling incorrectly is one of the most common causes of injury at work. It causes work-related musculoskeletal disorders (MSDs) which are responsible for over a third of all workplace injuries.  Manual handling can be for any load such as a person or an animal, or a box or a ladder.

Workplace analysis

Manual Handling is not just about putting your employees on a course there also needs to be considerations made within the workplace:

• Does the lifting have to take place
• Could the lifting be carried out by machinery instead of a person
• Can the item be delivered direct to where it is needed
• Can the item be pushed rather than pulled?

These are all things that can be looked at a risk assessment should take place to ensure you have thought about how you can help within your working environment.
Manual Handling E-learning is the easy way to give your staff access to training without having to send them on a course which may disrupt the working day. If you are looking for Manual Handling E-learning we can help.

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CHAS Deem to satisfy process

There is an increased number of clients looking to see if they can Deem to Satisfy for CHAS. This process is where you already have a qualification that CHAS recognises and will accept instead of carrying out their own assessment.

If you think that you have one that will be eligible you can either contact CHAS on 0208 545 3838 or you can use the e-form provided below:

• Deem to Satisfy

If after checking the list you are unsure or don’t think you will be able to get CHAS this way and will need to complete the full application please get in touch.

We can help you to get your documentation in place within 10 working days to submit for assessment.

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Having trouble with your RE-CHAS?

Each application for CHAS is treated as a new application, this is so that your paperwork can be assessed on a yearly basis to ensure that you comply with the latest Health & Safety Legislation. We often get calls from companies saying that the paperwork they have submitted last year has not been accepted this time around.

If you submit documentation that CHAS do not think is up to the standard they need to pass, they will provide you with a list of actions. This will be sent out to you by your appointed CHAS assessor.

The documentation will go into detail to let you know what you need to provide as additional information, there are a number of actions you can then choose:

• Compile the documentation yourself
• Purchase the documents needed and complete it independently
• Contact a Competent Health & Safety Consultant who can provide you with the information needed as well as advice

We can do your CHAS with you starting at £300 + vat for less than 5 employees.

As a Health and Safety Consultant we are happy to look at your documentation and bespoke the responses based on your business please get in touch if you would like our help on 0800 031 5404.

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The difference between Safety Advisor and Competent Person

Ensuring you have the right level of support and advice for your Health & Safety is abit of a mine field and can be defined simply by the number of employees you have.

Less than 5 employees = Safety Advisor

This service is where you are offered support and advice when needed, this tends to be a one of payment where you will be given a service agreement, certificate and a CV to show the qualifications of the person who is providing you with the advice. Paperwork such as off the shelf risk assessments and risk assessments and Method statements would be provided on an as and when basis should you need them.

More than 5 employees = Competent Person

This service is where you pay a monthly retainer fee for continued support and advice should you need it. This service is where your consultant becomes part of your business and should be informed of anything that changes within the organisation. In this service you will be provided with a full Safety Management System including full Health & Safety Policy, Equal opportunities policy and Staff handbook. Your consultant will be on hand to be the link between you and the HSE should this ever be necessary.

Whilst not every company is black and white like this the rule of thumb tends to be the details above. You may be asked by a client to prove you have a dedicated support for Health & Safety resource as well as a policy with less than 5 employees if that is the case you would need fall outside of the rule.

If you are not sure about your personal circumstances please get in touch we are happy to go through everything with you.

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CHAS or Constructionline how do you decide?

In terms of Health & Safety accreditation these seem to be the most popular ones we are finding people enquire about. They are different accreditions and can both be useful for your business.

CHAS

CHAS is a remote assessment of your Health & Safety Practices within your business, CHAS assess your competence for carrying out the work you detail you perform. CHAS are looking to make sure everything is in place and your company has the correct level of training and competence within your business. If you have more than 5 employees CHAS will also be looking to make sure you have all your legal responsibilities covered within your Health & Safety policy and you have the correct level of safety advice available to you.

Constructionline

Constructionline is a remote assessment of your company and will be looking for you to provide information about your company, directors, finances and areas of operation. As well as your Health & safety, equal opportunities and environmental management. Constructionline is an online portal where you are able to update your information and save progress over a period of time to enable to you get the documentation needed together. You can then submit your information and feedback will be provided.

If your still unsure which accreditation would be right for you,  get in touch with us and we can talk through the options available to you 0800 031 5404.

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Here at Seguro we like to ensure that our customers are able to have access to all the available resources we have. We are constantly asked for new policies and risk assessments that we spend the time in creating.

We have recently updated the website to include all the recent resources we now have available to buy, a few of the items now available include:

Alcohol and Drugs Policy

Anti Slavery and Human Trafficking Policy

Bribery, Fraud and Malpractice Policy

Business Ethical Policy

Corporate Social Responsibility Policy

Environmental Policy

Equality & Diversity Policy

We are constantly updating our Risk Assessment and Method Statements so keep an eye on what’s new to see if we have what you need.

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